How to Reserve Your Tent
Before booking your tent rental, review our reservation policies, payment terms, cancellation guidelines, and setup requirements. We ensure a smooth and transparent process to make your event stress-free.
Reservation & Deposit Policy
  • To secure your tent rental, a deposit of 30% of the total rental cost is required at the time of booking. The remaining balance must be paid no later than 7 days before the event date. For last-minute bookings (less than 5 days before the event), full payment is required upon confirmation.
Cancellation & Rescheduling
  • PolicyCancellations made at least 14 days before the event are eligible for a full refund of the deposit. Cancellations made between 7-14 days prior to the event will receive a 50% refund of the deposit. Cancellations made less than 7 days before the event are non-refundable. If you need to reschedule, we will accommodate your new date based on availability.
Setup, Takedown & Damage Responsibility
  • Our team handles all tent setup and dismantling. The setup location must be accessible, clear of obstacles, and ready for installation at the agreed-upon time. The client is responsible for any damages beyond normal wear and tear. In case of severe weather, alternative arrangements may be discussed to ensure safety and structural integrity.
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